Customer Support Specialist – Estonian-speaking
Cross Border TalentsLisbon, Portugal
Posted May 25, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, enabling seamless cross‑border talent mobility for companies navigating the digital skills shortage. With a network of over 300 recruiters and AI‑driven matching algorithms, CBT offers permanent placement, staff augmentation, and talent leasing (EoR) solutions that keep both talent and organizations agile in an AI‑driven economy. Since 2013, CBT’s human recruiters have connected more than 130,000 tech professionals from 50+ nationalities to global employers, positioning the firm as the leading provider of international tech CX recruitment. Recognized as the only recruiter worldwide to receive three Horizon 2020 SMEI Seals of Excellence, CBT combines industry expertise, data‑backed processes, and a commitment to inclusive, high‑impact hiring.
Job Description
Customer Support Specialist position available for Estonian-speaking candidate to work in a dynamic digital environment, responding to customer queries, troubleshooting issues, and contributing to team knowledge.
Requirements
- Respond to customer queries efficiently via chat and email
- Troubleshoot account and platform usage issues
- Follow clear escalation procedures for complex cases
- Document interactions accurately in internal systems
- Contribute to team knowledge by sharing best practices
Benefits
- Competitive salary
- Comprehensive benefits
- Structured onboarding and career development paths