Customer Support Specialist (French Speaker)
Cross Border TalentsLisbon, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.
Requirements
- Assist customers via phone, email, and chat in French
- Handle inquiries with professionalism and empathy
- Resolve issues and guide users with provided solutions
- Work with internal teams to ensure a smooth customer experience
Benefits
- Welcome Bonus: 3000
- Relocation Package (for candidates moving from outside Portugal)
- Meal Allowance: 7.23 per working day
- Transport Allowance: 20 per month
- Health Insurance: Available from day 1 (with a monthly contribution); becomes free after 6 months of contract