Customer Support Specialist German Speaker
Cross Border TalentsLisbon, Portugal • Berlin, Germany
Posted April 11, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Customer Support Specialist position available for a motivated individual with strong communication skills to join a dynamic and international customer service team in Lisbon, Portugal. Responsibilities include assisting customers via phone, email, and chat in German, handling inquiries, and resolving issues.
Requirements
- German: C2
- English: B2
- Work Schedule: Monday to Saturday, 08:00 AM - 06:00 PM (Portuguese time)
- Availability to work on Sundays and one rotational day per week
Benefits
- Relocation Package (for candidates moving from outside Portugal)
- Flight reimbursement up to 400 after 6 months of employment
- Room in a shared apartment for up to 12 months
- Daily meal allowance
- Monthly transport support
- Health Insurance (fully covered after 6 months of employment)