Customer Support Specialist Polish Speaker in Sofia, Bulgaria.
Cross Border TalentsSofia, Sofia-City, Bulgaria
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We're looking for a Polish-speaking Customer Support Specialist to join our dynamic team in Sofia, Bulgaria. The role involves providing top-notch customer support via email, chat, or phone in Polish and English, and collaborating with a diverse team in a modern office environment.
Requirements
- Fluent in Polish
- Strong communication skills in English
- Customer-focused mindset with problem-solving abilities
- Willingness to relocate to Sofia
Benefits
- Competitive salary
- Performance bonuses
- Career growth opportunities
- Work-life balance