Customer Support Specialist Portuguese Speaker, Athens, Greece.
Cross Border TalentsAthens, Attica, Greece
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are looking for a Customer Support Specialist Portuguese Speaker to join our international team in Athens, Greece. The role involves assisting customers via phone, email, and chat in Portuguese, resolving inquiries with empathy and professionalism, and working collaboratively with colleagues to ensure customer satisfaction.
Requirements
- Fluent in Portuguese (C1+)
- Good English communication skills (B2+)
- Problem-solving skills
- Excellent interpersonal skills
- Team player with a customer-first mindset
Benefits
- Relocation support
- Free flight to Athens
- Airport pickup upon arrival
- Two weeks of free hotel accommodation
- Assistance in finding long-term housing
- Competitive monthly salary
- Performance bonuses
- Private health insurance
- Paid training
- Dynamic international environment with career growth opportunities