Dutch Customer Support Guide Athens, Greece
Cross Border TalentsRotterdam, South Holland, Netherlands
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are seeking Customer Support Guides (CSG) to join a large, international team in Athens, Greece. As a Customer Support Guide, you will support Dutch-speaking customers via phone, email, and chat, assist with bookings, and provide customer-focused communication.
Requirements
- Fluency in Dutch (written and spoken)
- Strong English skills for training and internal communication
- Excellent communication and problem-solving abilities
- Customer-first mindset with a calm and positive attitude
- Ability to adapt to new tools and fast-paced environments
- Previous customer service experience is a plus but not required
- Strong attention to detail and reliability
Benefits
- Competitive salary + performance incentives
- Relocation package: flight reimbursement and housing assistance
- Full paid training tailored to the Booking platform
- Multicultural work environment with a supportive team
- Opportunities for internal growth (quality, training, team leader, etc.)
- Modern offices in the center of Athens
- Stable long-term employment