English Customer Support Agents are required to work in Lisbon, Portugal, supporting global brands with customer inquiries, troubleshooting, and providing excellent customer service.
Requirements
- Fluency in English (C2 Level or Native)
- Typing Speed: 20 words per minute
- Availability to work in rotating shifts
- Good computer skills
- Any kind of previous experience or contact with clients
- Excellent communication skills
- Good listening and empathy skills
- Good time management skills
- Team spirit and flexibility
Benefits
- Competitive salary
- Meal vouchers
- Fixed-term, renewable employment contract
- Private health insurance
- Airport pick-up and administrative assistance
- Reimbursement of flight expenses
- Accommodation in shared apartments
- Free Portuguese lessons