French Customer Support Champion - Porto
Cross Border TalentsPorto, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are looking for energetic and passionate individuals to join our international customer support team in Porto, Portugal. As a French Customer Support Champion, you will communicate with customers via phone, email, and chat in French, solve problems, and deliver excellent service.
Requirements
- C1/C2 level fluency in French (spoken and written)
- B2 level proficiency in English
- Passion for helping others and a team-oriented mindset
- Previous customer service experience is great but not required
Benefits
- Full relocation support
- Free shared accommodation in a company-owned apartment (bills included)
- Friendly, inclusive workplace
- Real opportunities to grow and build a long-term career