French speaking Customer Service Sales Representative, Barcelona
Cross Border TalentsBarcelona, Catalonia, Spain
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are currently recruiting for a French speaking Customer Service Sales Representative to join our clients office in Barcelona.
Requirements
- Contact potential clients using various channels (phone, email)
- Manage inbound calls and ensure quarterly quota is reached
- Respond to inbound emails in timely and accurate manner
- Place outbound calls when required
- Quote creation and follow up
- Use upselling/cross-selling technics to maximise revenue
- Stay up to date with active promotions and campaigns to maximise their success
- Ensure personal knowledge of the portfolio is maintained
- Answer and deal with customer post sales requests
- Cover order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite.
Benefits
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential