German Customer Support Agent - Lisbon

We are seeking a German Customer Support Agent to join our client's team in Lisbon, Portugal. The ideal candidate will be fluent in German and have good English skills. The role involves providing top-notch customer service to clients, troubleshooting issues, and working in rotating shifts. Our client offers a competitive salary, meal vouchers, and other benefits.

Requirements

• Fluency in German (C2 Level or Native)
• Good knowledge of English (B1 level)
• Typing Speed: 20 words per minute.
• Availability to work in rotating shifts
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility

Benefits

• Competitive salary
• Meal vouchers
• Fixed-term, renewable employment contract
• Private health insurance after 6 months of contract signature
• Airport pick-up and administrative assistance with your registration in Portugal
• Reimbursement of your flight expenses
• Accommodation in one of our Client's company's shared apartments
• Free Portuguese lessons, sports activities and much more