Greek Digital Trust and Safety Team Leader - Sofia
Cross Border TalentsSofia, Sofia-City, Bulgaria
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Lead a team of trust and safety analysts monitoring online content, resolving escalated cases, and ensuring high compliance with platform policies. Develop and grow a team while navigating sensitive content, leading with purpose in the digital trust and safety space.
Requirements
- Full professional fluency in Greek (C1/C2) and English (B2 or higher)
- Experience in content moderation, digital operations, or compliance
- Strong decision-making skills and emotional intelligence
- Ability to inspire trust, manage team dynamics, and deliver under pressure
Benefits
- Relocation package for candidates moving internationally
- Structured onboarding process and ongoing leadership training
- Growth into higher operational or strategic roles
- Multicultural, collaborative work environment