Italian or German Customer Support Role in Romania!
Cross Border TalentsBucharest, Romania
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Join our vibrant team as a Customer Representative in our diverse multilingual BPO center in Romania, providing top-notch support and ensuring customer satisfaction.
Requirements
- Proficient writing and speaking skills in Italian/German (C1 level)
- English proficiency required at a B2 level
- Prior experience in an international airline environment/operations is advantageous but not mandatory
- Familiarity with booking systems like Amadeus, Galileo, or Sabre is a plus
- Specialized skills including effective communication and customer service, with experience in BPO/contact centers being beneficial
- Graduates in any discipline or undergraduates are welcome
- Proficiency in Microsoft Office and Outlook
Benefits
- Competitive salary package
- Meal tickets
- Private medical subscription
- Reimbursement for public transportation subscription
- Bring a friend Referral Program Consistent rewards for recommendations
- Possibility of exciting incentives or tenure-based bonuses
- Full paid training provided by the company
- Exciting career growth opportunities
- Supportive and collaborative work culture