Language-Focused Customer Care Specialist
Cross Border TalentsLisbon, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are hiring motivated and service-oriented individuals to join our expanding customer support teams across Portugal, Spain, Greece, and Malta.
Requirements
- Fluency in English and at least one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian
- Excellent communication and problem-solving skills
- EU citizenship or valid work/residency permit in one of the listed countries
Benefits
- Competitive salary with performance-based bonuses
- Welcome bonus
- Relocation package, including flight tickets and accommodation
- Work in some of Europe's most attractive locations with a high quality of life