Level Up in Lisbon: German-Speaking Customer Support Advisor
Cross Border TalentsLisbon, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Join a fast-growing video streaming platform in Lisbon's Alcântara district and make a real difference with your German language skills. Enjoy a varied role handling customer queries and benefit from a robust package of health and life insurance.
Requirements
- Speak German fluently and have solid English skills (minimum B2)
- Thrive in a fast-moving team and love helping people solve problems
- Understand key customer success metrics
Benefits
- Meal allowance every working day
- Language and yearly performance bonuses
- Annual target bonus
- Generous transport allowance
- Relocation bonus for those moving to Lisbon
- Robust package of health and life insurance for you, your spouse, and your children