Multilingual Gaming Support Analyst | On-site Position in Bulgaria
Cross Border TalentsPlovdiv, Plovdiv, Bulgaria • Sofia, Sofia-City, Bulgaria
Posted January 6, 2026
Full Time
About the Company
The company is the largest employer in Bulgaria's CX industry, with over 4,600 professionals.
Job Description
Multilingual Gaming Support Analyst required for a new Gaming Support Team in Sofia, Bulgaria. The role involves assisting players with issues, delivering the ultimate player experience, and relaying feedback to internal teams.
Requirements
- Fluency in Polish
- Good working knowledge of English
- Hands-on gaming experience
- Strong empathy and ability to view challenges from the players perspective
- Familiarity with Player Support principles
Benefits
- Relocation assistance
- Flexible schedules (24/7 shifts)
- Paid, structured training
- A stable career path with development opportunities
- Attractive salary package
- Additional health insurance
- Access to 50+ benefits and services
- Referral bonuses
- Regular team-building activities