Support representative - German

Join a fast-paced customer support team assisting users with mobile service-related queries via phone and email. Respond to customer inquiries, provide support on account management, and identify sales opportunities.

Requirements

• Proficiency in German (B2 – C1 level)
• Prior experience in customer service or sales is a plus
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively
• Comfortable working with computers and customer management systems
• Sales-oriented mindset and proactive attitude
• Ability to work flexible shifts, including weekends

Benefits

• Competitive Salary
• Performance Bonus
• Sales Bonus
• Food vouchers
• Multisport card
• Additional health insurance