Swedish-speaking Service Desk Analyst in Budapest!
Cross Border TalentsHungary
Posted January 6, 2026
Full Time
About the Company
Join a thriving, international team and take your IT support career to the next level in beautiful Budapest!
Job Description
Join our Budapest team as a Service Desk Analyst and become a key player in solving tech challenges while providing top-notch customer service! This is an exciting opportunity for a Swedish-speaking Service Desk Analyst to work in a hybrid environment.
Requirements
- Fluent Swedish speaker with strong communication skills in English (B2 level or higher)
- Experience with L1-L2 support, remote troubleshooting, and incident management
- Knowledge of ITSM tools like HPSM, BMC Remedy, CA Service Desk, and understanding of SDLC, databases, and OS components
- Familiarity with ITIL processes
- Strong problem-solving skills and the ability to logically tackle technical issues
- Self-motivated, able to work both independently and collaboratively with a positive, solution-oriented attitude
Benefits
- Competitive Salary
- Supportive Work Environment
- Career Growth