Tech Support/Help Desk Technician | Barcelona

We are hiring a Tech Support/Help Desk Technician to provide support to internal employees, troubleshoot technical issues, and work with ticketing solutions. The ideal candidate should have strong hardware and software skills, be a critical thinker and problem solver, and have excellent communication skills.

Requirements

• 3+ years of proven experience as IT Help Desk technician or a similar role
• Strong hardware and software technical troubleshooting skills
• Experience with Microsoft environments (Including Win+Office)
• Experience with other 3rd party software
• Knowledge and experience in Networking
• Excellent organizational and coordination abilities
• Self-motivated, and able to work with minimal supervision
• High service orientation and strong customer facing along with excellent communication skills
• High-level English - verbal and written
• Self-learning capabilities
• Experience working with ticketing solution – advantage

Benefits

• Salary and commissions are negotiable