Technical Support

Technical Support Advisor for a world-leading software development company in A Coruña, Spain, providing technical assistance for customers via phone, chat, or email. Responsibilities include diagnosing and resolving issues related to software, hardware, and cloud technologies, and delivering professional and empathetic customer service.

Requirements

• Native or fluent English or Portuguese (B2 level or higher)
• Education or experience in IT technologies, particularly in cloud solutions
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Customer-focused attitude with great attention to detail

Benefits

• Full-time, permanent contract
• Schedule: Monday to Friday, 9:00 to 18:00
• Competitive annual salary: 19,738 gross/year
• Relocation bonus: 500 (Flyer support)
• Paid, comprehensive training on cutting-edge technologies
• Multicultural and friendly work environment
• Excellent work-life balance
• Career development and promotion opportunities within Spain and internationally
• Relocation assistance for candidates living outside A Coruña