User Happiness Advocate (Finnish) Amazing Sofia Adventure Awaits!
Cross Border TalentsOulu, North Ostrobothnia, Finland
Posted May 29, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We're looking for a fluent Finnish and English speaker to join our global customer success team in Sofia. The User Happiness Advocate will provide exceptional customer support via phone, email, and chat, and will receive full relocation support and fully paid training.
Requirements
- Fluent Finnish and English language skills
- A genuine customer-first attitude and strong problem-solving abilities
- Talent for explaining complex ideas in simple, clear terms
- Adaptability and eagerness to learn new tools and technologies
- Calm and positive attitude even in busy situations
Benefits
- Private health insurance
- 50+ customizable benefits
- Flexible work options
- Clear career growth paths
- Vibrant international work environment with regular team events