Customer Success Manager
Crossing Minds RecruitingSan Francisco, California, United States • Toronto, Ontario, Canada
Posted June 2, 2022
Full-Time
About the Company
Crossing Minds uses AI for personalizing e-commerce experiences, increasing relevance, and boosting sales.
Job Description
Crossing Minds is a platform that powers perceptive recommendations to drive online discovery and engagement. We're looking for a Customer Success Manager to join our team of world-leading AI experts.
Requirements
- At least 5 years of enterprise SAAS customer success experience
- Thoughtful and empathetic approach when dealing with customers and internal stakeholders
- Analytical mindset focused on uncovering opportunities for customers
Benefits
- 75% coverage on Medical, Dental, and Vision insurance
- 100% coverage on Basic Life
- Employer-matched 401(k)
- 20-day PTO
- 9-days of paid holiday
- Company shutdown from 12/24 - 01/01
- Professional education opportunities