Corporate Account Manager (既存顧客担当営業)

CrowdStrike is seeking an Account Manager to join the team and be responsible for ensuring that customers are thriving with our next generation endpoint technology. The ideal candidate will have a strong track record of success, consultative selling approach, and hail from a SaaS or security company.

Requirements

• Serve as the primary point of contact for clients while collaborating with Sales, Customer Success and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions.
• Achieve a quota of new sales growth within your select customer base each quarter.
• Be a customer advocate, driving relationships with key customers and creating new champions.
• Identify whitespace in existing accounts and create value based presentations to promote upgrades and cross-sells.
• Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio.
• Devise and execute account strategies and plans to maximize customer success and account growth.
• Provide high touch customer service, including escalation and coordination of support issues as needed.
• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work CertifiedTM across the globe