Technical Account Manager (Remote, BRA)

CrowdStrike is a global leader in cybersecurity that protects the people, processes, and technologies of modern organizations. As a Technical Account Manager, you will provide proactive technical support to Premium Support customers and work with a team of experts in internet security.

Requirements

• Bachelor’s Degree or equivalent experience
• Experience working with Windows Server Operating Systems
• Knowledge of enterprise web technologies, security, and cutting-edge infrastructures
• Excellent customer service skills and ability to quickly establish technical credibility with customers
• Excellent communication skills, written and verbal
• Professional fluency with the English Language
• Proven problem-solving skills
• Collaborative attitude
• Ability to travel up to 25%
• Commitment to customer success

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees
• Employee Networks, geographic neighborhood groups, and volunteer opportunities
• Vibrant office culture with world-class amenities
• Great Place to Work CertifiedTM across the globe