The Sr Business Analyst, Processes & Systems will guide supported business stakeholders through IT enhancements and robotic process automation, and lead complex systems projects to achieve desired business results. The role involves collaboration with IT, user acceptance testing, and facilitating post-roll-out support for end users. The ideal candidate will have 8+ years of experience in analysis, development, and implementation of strategy and business processes, and expertise with business operations and management tools and frameworks.
Requirements
- Guide supported business stakeholders through all aspects of the end-to-end process for IT Enhancements and Robotic Process Automation
- Develop the business case, perform discovery, and document user stories and requirements
- Collaborate with IT for grooming, sprint/release planning, and throughout development
- Identify end users for testing and assist with user acceptance testing as needed
- Provide roll-out support including coordination of training and communications
- Facilitate post roll-out support of end users
Benefits
- Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to Health Savings Account (HSA)
- Market-leading 401(k) plan with up to 10% company contributions through 5% match and 5% profit sharing program
- New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child
- Tuition reimbursement up to $5,250 per year of eligible tuition and fees
- Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns
- Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate
- Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service)
- 10 company holidays plus 2 floating holiday
- Free beverages and snacks in all offices
