Culinary Lead (Sur La Table)

The Culinary Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Culinary Lead blends culinary talent, business acumen and teaching skills to support the Resident Chef in driving business results and the staffing and performance management of all culinary employees.

Requirements

• Models and directs employees to ensure customer service standards are met.
• Delivers and holds employees accountable for an exceptional cooking class experience at every class using recipes and game plans provided.
• Maintains proper storage, prep and service procedures and maintains all equipment and workspaces to ensure sanitary conditions.
• Ensures all food items are cooked and served at the correct temperature.
• Provides coaching in the moment and performance feedback to culinary employees.
• Seeks opportunities to increase cooking class and retail sales and directs culinary employees to execute sales plans.
• Anticipates and solves problems by taking decisive action, follows up with the Resident Chef.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
• Partners with Resident Chef, HQ Culinary Team, Human Resources and other departments as needed or necessary.
• Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office.
• Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.

Benefits

• Employee Discount
• 401K