Sales Associate (Sur La Table)

As a Sales Associate at Sur La Table, you will inspire customers throughout every stage of their culinary experience and play a key role in the success of the retail store by delivering exceptional customer service and helping drive sales by sharing product knowledge.

Requirements

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources
• Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture
• Maximize selling opportunities by identifying customer needs and offering relevant solutions
• Promote add-on sales and support events that grow store traffic and customer engagement
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue
• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
• Support onboarding of new associates by sharing product knowledge and best practices
• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards
• Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests)
• Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy
• Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off
• Discounts on products and services