Client Service Representative

Client Service Representative to support global clients in a professional B2B environment. Deliver exceptional client service by resolving inquiries, troubleshooting issues, and providing clear guidance. Empowered to solve client inquiries and problems quickly and professionally.

Requirements

• Experience working in a customer-centric environment, industry, and/or role
• Effective written and verbal communication skills
• Ability to think critically and be solution oriented
• Strong Microsoft Office skills including MS Excel, Word, and Outlook
• Ability to learn, adapt to, and discuss new technology
• Tenacity and agility to balance varying priorities and inquiries from internal and external customers
• Ability to work independently, as well as on a team
• Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
• Previous experience of producing quality results with high attention to detail
• Ability to be direct, open, and honest when communicating with clients and co-workers
• Bilingual skills are a plus

Benefits

• Competitive benefits and incentives
• Professional, engaging, and comprehensive training
• On-team mentor for onboarding
• Collaborative team environment
• Supportive leaders committed to professional development and growth
• Complimentary access to Open Sesame, monthly job-related recurrent training, and more
• Hybrid work schedule
• Annual success-sharing bonuses or commission plans based on individual performance
• Range of support to colleagues with disabilities