Technical Support Analyst Senior
CSGIndia
Posted March 10, 2026
Full Time
About the Company
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Job Description
We're excited to learn more about you and how your experience can strengthen our team to provide Level 2 Support to customers - resolving technical issues / error messages encountered by customers in a live production environment.
Requirements
- Provides Level 2 Support to customers - resolving technical issues/error messages encountered by customers in a live production environment.
- Appropriately handling all customer issues including troubleshooting and providing feedback to the customer.
- Maintains a high level of customer satisfaction through professionalism, timely response, and resolution of issues.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance