Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications.
Requirements
- Assists in the analysis and evaluation of application functionality.
- Documents recommendations to increase utilization of standard application functionality to improve business processes and capabilities.
- Contributes to the determination and documentation of optimum application setup and configuration to meet functional requirements and specifications.
- Configures and verifies application setup and configuration.
- Develops expertise in emerging application and solution trends and functionality.
- Provides functional recommendations for assigned applications and systems.
- Contributes to the analysis of potential application solutions, Able to document recommended solutions to address functionality gaps in the application.
- Works with vendors to improve application functionality and resolve functionality issues.
- Documents and reviews functional, architecture and technical requirements and designs for process owners, business analysts, and architects.
- Contributes knowledge and serves as a contact resource for content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed).
- Documents functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution.