Field Service Technician - Utility Trucks & Equipment

Primary responsibility is to perform vehicle troubleshooting, repair and maintenance work on chassis and track mounted aerials, digger derricks, cranes, high rail, and other equipment, in accordance with dealer and factory standards, in the field.

Requirements

• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service.
• Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network)
• Inspect and services vehicles and makes repairs and adjustments both at the service center and in the field.
• Verify work performed, road test vehicles as necessary.
• Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
• Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Attends CTOS safety training and follows all safety requirements.
• Attends CTOS and factory-sponsored training classes.
• Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Flexibility to travel beyond the area of coverage, based on business need.
• Work closely with Service Manager to grow and improve customer satisfaction.

Benefits

• 401(k) with Employer Match
• Health Care including Dental, Vision, and Life Insurance
• Paid Vacation, Sick and Holidays
• STD/LTD
• Employee Stock Purchase Plan
• Partner Discounts
• Investment in Employee Development & Training