2026 Opportunities - Account Manager, EMEA

Customer.io is seeking an Associate Account Manager and Account Manager to join our growing Account Management team in EMEA. The successful candidate will build strong relationships with customers, ensure their success with Customer.io, and partner with internal teams to deliver a seamless experience.

Requirements

• Serve as a primary point of contact for a portfolio of customers
• Manage renewals and support account retention
• Monitor account health and key performance indicators
• Collaborate with internal teams to resolve account-related questions and issues
• Maintain accurate account data and activity in CRM tools

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums
• 16 weeks paid parental leave
• Unlimited PTO
• Stipends for remote work and wellness
• Professional development budget