Director, Product Management
Customer.ioAmericas Remote
Posted April 2, 2026
213000 - 237000 USD
Full Time
About the Company
Customer.io is a product-led company on a mission to help customers deliver magical communications at scale.
Job Description
We're looking for a Director, Product Management to join our Product team. You'll report to the VP of Product & Design and act as the Directly Responsible Individual (DRI) for core initiatives that expand the reach, usability, and value of our platform.
Requirements
- 8+ years of experience in product management, including 3+ years managing or mentoring PMs
- Proven track record leading B2B SaaS or MarTech products with strong data, workflow, or messaging components
- Strong communicator with experience leading distributed, async-first teams
- Deep empathy for customers paired with analytical rigor to measure and learn from impact
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- unlimited PTO
- stipends for remote work and wellness
- a professional development budget
- more
