Site Reliability Engineering Manager
Customer.ioUnited States
Posted February 6, 2026
175000 - 195000 USD
Full Time
About the Company
Customer.io is a platform that helps teams send smarter, more relevant messages using real-time behavioral data.
Job Description
Customer.io is seeking a Site Reliability Engineering Manager to lead their SRE team, ensuring the platform is reliable, developer-friendly, and ready for growth. The role involves balancing today's needs with tomorrow's opportunities and requires a pragmatic and strategic leader with SRE experience.
Requirements
- 8+ years of engineering management experience
- 3+ years of hands-on SRE experience
- Strong understanding of SaaS architecture, languages, technologies, and cloud infrastructure
- Ability to balance pragmatism and vision
- Investment in technical depth and engineer growth
- Experience building and nurturing high-performing teams
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
