Operations Associate

Customers Bank is seeking an Operations Associate to join the Title Solutions Group. The role will involve onboarding and supporting title and escrow clients, coordinating setup across internal teams, and ensuring clients are live with the necessary tools to move money and close transactions.

Requirements

• 0-1 years of work or internship experience
• Bachelor's Degree required – targeting 2026 graduates and recent graduates
• Strong written and verbal communication skills with a client-first approach
• Ability to manage multiple priorities simultaneously in a fast-paced environment
• High attention to detail
• Critical thinking skills – ability to problem solve creatively
• Professional judgment handling sensitive information and following defined procedures
• Being proactive – taking initiative and responsibility to resolve client problems under limited supervision
• The desire to learn and grow in a fast-moving organization

Benefits

• Reasonable accommodations for individuals with disabilities
• Equal opportunity employer
• Diversity, equity, and inclusion culture