Payments Product Manager
Customers BankNew York, New York, United States • Pennsylvania, United States
Posted April 10, 2026
Full Time
About the Company
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.
Job Description
The Payments Product Manager is responsible for the functional ownership, lifecycle management, and strategic development of the bank’s payment platforms. This role ensures the stability, scalability, and continuous improvement of payment products by managing business-as-usual (BAU) operations, driving enhancements, and establishing a structured product management discipline across the payments ecosystem.
Requirements
- 3–5+ years of experience in payments, product management, or financial services
- Strong understanding of U.S. payment systems (ACH, Fedwire, RTP, FedNow, etc.)
- Experience managing systems or products in a banking or regulated environment
- Ability to manage multiple priorities in a fast-paced, evolving environment
- Strong analytical, problem-solving, and communication skills
- Experience working with vendors and third-party payment technology providers
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
