Customer Success Executive
CV LibraryHart, England, United Kingdom
Posted November 21, 2025
Full Time
About the Company
CV-Library is a leading job board aiding recruitment with an extensive database and job-posting services.
Job Description
CV-Library is looking for a Customer Success Executive to retain and nurture existing clients, deliver excellent customer service, and identify opportunities to upsell products and services. The role involves managing customer accounts, reviewing activity, and working with internal teams to build long-lasting client relationships.
Requirements
- Strong communication skills
- Proactive attitude and willingness to learn
- Good organisational skills
- Comfortable using technology
- Problem-solving mindset
- Ability to work independently and as part of a team
Benefits
- 23 days holiday, plus bank holidays
- Additional day off for your birthday
- Holiday buy/sell scheme
- Life Assurance – up to 3 times your annual salary
- Medicash healthcare cashback plan
- Discounts
- Eyecare and flu vouchers
- Employee Assistance Program and Mental Health First Aiders
- Pension contribution up to 7%
- Ongoing training and development
- Long Service Awards
