Relocation Counselor

CVR is seeking a professional and well-organized Relocation Counselor to facilitate the overall relocation process for residents in the Buffalo area. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well under pressure.

Requirements

• Bachelor's degree preferred
• Direct client interaction and advisory experience preferred
• Ability to arrange for ride share options and/or transport residents in their personal vehicle to view units and meet with landlords
• Able to adhere to scheduled office hours at the Buffalo area office; Willing to set appointments outside of the regularly scheduled office hours to meet resident needs
• Proficiency in Microsoft Office suite of products
• Strong oral and written communications skills
• Ability to multitask in a fast-paced environment
• Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions
• Strong attention to detail
• Excellent customer service skills
• Knowledge and ability to use typical office equipment (PC, calculator, etc.)
• Knowledge of the Internet/web
• Willingness to learn about affordable housing policies and Housing Choice Voucher regulations, policies, and procedures
• Ability to interact with staff at all levels while remaining flexible, proactive, and efficient, and to maintain a high level of professionalism and confidentiality
• Ability to work independently, tracking and managing numerous, simultaneous projects
• Ability to exercise independent judgment and problem-solving skills
• Ability to compose, edit, and proofread correspondence, summaries, etc.
• Knowledge of general office procedures (e.g., filing, correspondence, scheduling)

Benefits

• Paid Time Off
• Retirement Plan