Inbound Patient Account Services Coordinator (Remote)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. An Inbound Patient Account Services Coordinator advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health.

Requirements

• 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services.
• Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.
• Effective written and verbal customer service skills.
• Ability to work independently and on a team.
• Ability to offer emotional support and empathy.
• Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am – 8:00pm EST (Monday – Friday)

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• Wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access