CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Open Positions
Become a Luxury Brand Evaluator in Roosevelt Field, NY - Apply Now
Must be 18+ and a current customer of luxury brands. No contract required and attention to detail is key
Evaluador/a en Tiendas Premium y de Lujo - Villahermosa, MX
No specific education or experience required. Must visit stores and evaluate the shopping experience
Freiberufliche(r) Luxusmarkenbewerter(in) in Deutschland - REG-W
Immerse yourself in luxury, evaluate customer experiences, and work with prestigious brands
Avaliador/a Freelancer de Marcas de Luxo - Porto Alegre, Brasil
Must be 18+, be a luxury brand customer, and not work in retail. Requires punctuality, organization, and attention to detail
Evaluador/a en Tiendas Premium y de Lujo - Puebla, Mexico
No luxury retail experience required. Must respect the store visit deadline. Questionnaire completion required
Become a Luxury Brand Evaluator Automobile Project in Pontianak, Indonesia
At least 18 years old, good understanding of the automobile industry, and ability to provide unbiased feedback
Become a Luxury Brand Evaluator Automobile Project in Palembang, Indonesia
18+, automobile industry knowledge, customer service improvement passion, good communication skills, adaptability, unbiased feedback
Freelance Luxury Brand Evaluator - Copenhagen, DK
Existing client of premium and luxury brands, punctual, organized, detail-oriented, reliable, observant, passionate about customer experience
Freelance Luxury Brand Evaluator in Germany (German Speaking)
Existing client of premium and luxury brands, 18 years or older, not contractually engaged with any retail brands, punctual, organized, detail-oriented, reliable, observant, passionate about customer experience
Devenez un(e) Évaluateur/Évaluatrice de Marques de Luxe - Biarritz
18+ year age, luxury/high-end client, no contract with retailer. Detail-oriented and reliable. Strong passion for client experience
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