Evaluador/a en Tiendas Premium y de Lujo - Villahermosa, MX
CXGTabasco, Mexico
Posted February 17, 2025
Part Time
About the Company
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Job Description
CXG is seeking a Premium & Luxury Retail Store Evaluator in Lima, Mexico. The role involves visiting boutiques, evaluating the customer service, employee behavior, product knowledge, and sales techniques, culminating in a 24-hour assessment without requiring a purchase. Evaluators will provide feedback to brands about the shopping experience.
Requirements
- Visiting assigned stores in Lima
- Evaluating store environment, employee behavior, and product knowledge
- Presenting models to advisors
- Answering online questionnaire at the end of the visit