Beneficiary QA & Training Specialist
CyberMedia TechnologiesVirginia, United States
Posted September 23, 2025
Full Time
About the Company
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government.
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. We are seeking to hire a Beneficiary QA & Training Specialist to join our team and support the Social Security Administration's Employment Support Initiatives.
Requirements
- Bachelor's degree with 0–2 years of relevant experience, or High School diploma/GED with 6–8 years related experience
- Experience in delivering training and supporting onboarding in a professional setting
- Skilled in monitoring and evaluating customer service or operational activities for quality assurance
- Strong verbal and written communication abilities
- Attention to detail and strong organizational skills
- Ability to develop, revise, and present training and guidance materials
- Proficient with common office technology and communication tools
- Experience in a government or customer service environment preferred
Benefits
- Paid vacation & Sick leave
- Health insurance coverage
- Career training
- Performance bonus programs
- 401K contribution & Employer Match
- 11 Federal Holidays