Customer Onboarding Executive (Chinese-speaking)

CyberVadis is a company in the Information Security industry that provides enterprises with a cost-effective and scalable solution for third-party cybersecurity risk management. We're hiring a Customer Onboarding Executive to ensure a smooth and successful onboarding process for our rated companies.

Requirements

• Fluent in English and Chinese
• Proven experience in customer onboarding or support, preferably in a technology environment
• Excellent communication and interpersonal skills, with the ability to build rapport and establish strong relationships with clients
• Strong problem-solving skills, with the ability to identify issues, propose solutions, and drive resolution
• Proficient in using CRM systems and other software applications
• Ability to work independently and as part of a team in a fast-paced and dynamic environment

Benefits

• Support with all the necessary office and IT equipment
• Optional (co-financed) health care upon entry
• Optional (co-financed) pension insurance after completion of 12 months with the company
• Annual performance bonus
• Flexible working hours
• Hybrid/full remote work
• Internet and Electricity bill allowance