Client Onboarding Specialist

Cyzerg is a technology company looking for a Client Onboarding Specialist to work with clients and deliver on tasks such as intake and onboarding procedures, tracking client progress, and providing detailed direction on service implementation. The ideal candidate is energetic, reliable, and professional with outstanding organizational and communication skills. The role requires working from the company's office in Clark, Freeport, Pampanga, and is open to professionals with a bachelor's degree in a business-related field and at least 3 years of experience in dealing with customers or clients.

Requirements

• Able to work from 8am to 5pm US time (Eastern Time).
• Excellent written and verbal communication skills (English) – a must!
• Preferably minimum 3 years of experience in dealing with customers or clients.
• US insurance background is a plus!
• A bachelor’s degree in a business-related field is required.
• Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
• A dependable, organized, and reliable professional with a huge sense of responsibility.
• An honest, adaptable, and innovative professional with a high sense of integrity.

Benefits

• Competitive salary depending on education & experience.
• Paid medical insurance/HMO (Philcare) right from the first day!
• Up to 15 days of paid time off, monthly short leaves, marriage leaves, and additional unpaid vacation leaves.
• Employee referral program with up to PHP 13,500.
• Annual salary increases with a predictable percentage increase based on performance review.
• Annual year-end bonus and monthly bonuses based on performance.
• Happy Hour every Friday – Free meal every Friday with an extra hour of break time to bond with the team and participate in games and activities.
• Annual team-building – Shift gears and explore adventures with the team out of the office!
• Career development plans – We want you to grow and become the best at what you love.
• Casual wear in the office – Express your fashion or stay comfy!
• Flat organization with an open-door policy.
• Company paid certifications and trainings.