D.R. Horton, Inc. is looking for a Digital Marketing Support Specialist to support sales and marketing end users on all Digital Marketing technologies, processes, campaigns, and analytics.
Requirements
- Administer user accounts for all enterprise marketing applications
- Provide phone, online and occasional in-person support to end users on a variety of digital marketing related issues
- Document and track the details of the problem, both status and resolution, within the supported tool
- Participate in focus groups to enhance existing applications
- Document new features and/or needs from the business that need to be applied to applications
- Aid with training end uses on all digital marketing applications
- Assist with training documentation on all digital marketing applications
- Assist both the corporate team and end users with web design, HTML code edits and photo enhancement tasks
- Support users of the DHI website CMS, CRM, Google Analytics and AdWords, and all Enterprise Marketing Technologies
- Using Google Analytics, maintain and report on site’s overall domain, as well as individual market reports, as needed
- Monitor site usage metrics to identify trends and recommend improvements
- Evaluate data integrity of the division CRM databases and recommend process improvements
- Train all Sales and Marketing end users on all Enterprise Marketing Technologies
- Email marketing template management
- Email marketing campaign management with an emphasis on recommendations for best practices as needed by division
- Identify areas to improve on web listings to help generate more traffic and higher lead generation
- Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Benefits
- Medical, Dental and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation, Sick, Personal Time and Company Holidays
- Multiple Voluntary and Company provided Benefits