Instructional Support-Student Assistant-1

The Instructional Support-Student Assistant-1 position provides administrative support, instructional support, mentor, or specialized support while offering educational and career growth. The role offers students the opportunity to develop professional office skills in a supportive campus environment. The position provides an opportunity to deepen understanding of academic subjects and develop teaching/mentoring skills.

Requirements

• Provides excellent customer service to all students, faculty, staff, and campus visitors
• Provides team support to colleagues, fostering a collaborative and productive work environment
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions to enhance skills and knowledge
• Supports the mission, values, goals, and principles of the College
• Performs additional duties/responsibilities as assigned by the supervisor
• Answer phones, greet visitors, and provide general information or direct inquiries appropriately
• Manage incoming and outgoing mail and small package deliveries
• Perform data entry, maintain records, and update databases accurately
• Assist with filing, scanning, and organizing documents
• Schedule appointments, meetings, and manage calendars as needed
• Prepare and proofread correspondence, reports, presentations, and other documents
• Assist with office supply inventory and ordering
• Provide support for departmental events, workshops, or special projects
• Maintain confidentiality of sensitive information
• Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs
• Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments
• Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts
• Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction

Benefits

• Paid Work-Study Program