Customer Service / Call Center Representative
DARCARS Automotive GroupRockville, Maryland, United States
Posted April 16, 2026
Full Time
About the Company
DARCARS Automotive Group, founded in 1977, operates 42 franchises across six states, consistently ranking on the Forbes 500 list. Specializing in automotive sales, service and parts, collision centers, and body shops, DARCARS prides itself on exceptional customer satisfaction and community engagement.
Job Description
Customer Service / Call Center Representative role at DARCARS Automotive Group. Answer high volume of incoming service calls, schedule appointments, provide information to customers, and maintain a friendly and professional demeanor.
Requirements
- Excellent phone etiquette, and communication skills
- A positive, patient, and active listener
- Experience in a call center or customer service role
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills
Benefits
- Comprehensive Benefits Plan including 401k
- Employee discounts on vehicle purchases, parts and service repairs
- Dynamic and supportive team and training environment
- Opportunities for career growth within the company
