Field Services Technician II

Field Services Technician II for a leading provider of managed IT services, cybersecurity, and healthcare technology solutions. Primary onsite technical support resource for a client in Des Moines, Iowa. Troubleshoot and resolve technical issues, communicate with users, and travel to additional client locations as needed.

Requirements

• High School Diploma or GED
• 2-4 years of experience in IT support or field services
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work onsite daily in West Des Moines, IA
• Ability to travel regionally across Iowa, South Dakota, and Minnesota