Site Support Agent Journeyman

DSA Inc. is seeking a qualified Graduate Training Information Management System (G/TIMS) Service Desk Support Representative at Scott AFB, Illinois. The selected candidate will join DSA's G/TIMS Air Mobility Command (AMC) support team; the team supports G/TIMS users of the Mobility Air Forces (MAF) for AMC.

Requirements

• Demonstrated AI experience and knowledge using AI in support of their current job
• G/TIMS operational experience
• Worked as either Military Aircrew or other Ops Experience in one of the Major Commands (MAJCOM): AMC, AETC, ACC or similar Service e.g. Marines, Army, Navy
• Service Desk experience (customer contact experience)
• Current Knowledge of Air Force Network environments
• Security + CE certification