Technical Support Engineer (L1 / Frontline Support)
DatabentoUnited States • United States • • •
Posted May 19, 2026
Full Time
About the Company
Databento is a next-generation market data provider with a radical idea that you should only pay for the data that you use.
Job Description
Join Databento, a next-generation market data provider, as a Technical Support Engineer to provide first-line support for customer issues and contribute to the growth of our online developer communities.
Requirements
- Prior experience with Databento's API
- At least 2 years of experience in technical support, QA, or engineering
- Working proficiency in Python
- Experience with troubleshooting tools
- Experience with observability tools
- Strong technical communication skills
- DevRel experience
- Experience at an early-stage startup
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
