Team Leader - Service Delivery Management

The Team Leader - Service Delivery Management role is responsible for managing the quality and cost-effective service delivery to Datacom customers, overseeing the day-to-day activities, managing personnel, and coordinating resourcing within their department.

Requirements

• At least 15 years' relevant industry experience
• Demonstrated experience in managing people and teams
• Excellent project management skills and a proven record of successful staff management
• Financial management, including cost estimation and budget tracking and reporting
• Broad and deep understanding of technical infrastructure projects and related technology dependencies
• Demonstrated understanding and implementation of Service Delivery and Project Management disciplines
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue

Benefits

• Social events
• Chill-out spaces
• Remote working
• Flexi-hours
• Professional development courses